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What is a Managed Service Provider (MSP)?

A Managed Service Provider (MSP) is your outsourced IT department.

Instead of reacting to problems, we proactively monitor, maintain, and protect your technology—so your business stays online, secure, and productive.

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Reliable IT Support for Businesses

As a Managed Service Provider (MSP), we deliver reliable, proactive IT support and solutions—so you don’t have to worry about downtime, security risks, or technical headaches.

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What We Manage for You

Our managed IT services keep your systems secure, your data protected, and your team supported—
without the overhead of an in-house department.

Remote Monitoring & Maintenance

We monitor your systems 24/7 to detect and resolve issues before they disrupt your business—
keeping everything running smoothly.

Data Backup &
Disaster Recovery

Automatic backups and recovery plans ensure your data is safe and quickly restorable in case of failure or attack.
We have you covered and will do our best to resolve issues!

Cybersecurity &
Threat Detection

Advanced protection with firewalls, endpoint security, and real-time monitoring to prevent and stop cyber threats fast.
Also provide preventative protection against future attacks.

Network Setup &
Device Management

We configure and manage everything from Wi-Fi, networks and set up workstations—
ensuring speed, stability, and security across all your devices.

Cloud Solutions & Email Hosting

Work from anywhere with secure cloud storage, business-class email, and collaboration tools like Microsoft 365 and Google Workspace.

Helpdesk Support & Onsite Visits

Remote help when you need it, plus onsite support for even complex issues—
so your team never has to pause for IT problems.

Our Certifications

Microsoft Certified Partner

What Our Clients Say

Don’t just take our word for it. See what our clients have to say about our managed IT services and support.

         Posted on Google  
   
   Justine Nagy 
 
 
 
 Trustindex verifies that the original source of the review is Google.  I trust no one else with my services, definitely the only MSP for me!!!!
  
 
 
      Posted on Google  
   
   Jonathan Prideaux 
 
 
 
 Trustindex verifies that the original source of the review is Google.  I have needed Josh's expertise a number of times and have always come away feeling satisfied.  My computer practically purrs like a kitten thanks to him, and he's always willing to do what it takes to make it so at our office.
  
 
 
      Posted on Google  
   
   srttwins 
 
 
 
 Trustindex verifies that the original source of the review is Google.  We are a local Region of Durham Business and have used the services of Life's A Glitch for the last 7 to 8 years. Mr. Josh MacGregor has always been there when we needed him and has fixed all our computer issues including when we lost sensitive information.  Josh has built three computers for us over the years and they have proven to be quite reliable.  Josh's character as an individual has been number 1.  We have not had an IT issue that he has not been able to fix/repair.  We would highly recommend Josh and Life's A Glitch to any home and/or business computer user.  He is reliable, knowledgeable and his prices are reasonable.
  
 
 
      Posted on Google  
   
   Lynne Neil 
 
 
 
 Trustindex verifies that the original source of the review is Google.  Our charity has used Life's a Glitch for our IT needs for many years and we have been extremely happy.  They are prompt, courteous and fairly priced.  Our IT needs are met in a professional manner and we can contact them anytime for advice.
  
 
 
      Posted on Google  
   
   Christina Dalziel 
 
 
 
 Trustindex verifies that the original source of the review is Google.  I have used Life's A Glitch for a few years now and I love them!  They respond in a timely manner, whether it be remote fix or on site,!! I have had several compliments on our website as well that Life's A Glitch created for our company.  They always find the problem, they do not over charge and very friendly fun to work with staff.  I would recommend these guys to anyone (and have done so!) Christina - Post Plastics Canada Inc
  
 
 
      Posted on Google  
   
   Jacqueline Mitchell 
 
 
 
 Trustindex verifies that the original source of the review is Google.  We would like to write a review because we had a great experience with this company. We started a new business and Life's a Glitch made our website for us. We are very pleased with the outcome. Our website looks professional, all of our needs were fulfilled. Life's a Glitch responded quickly, communicated with us every step of the way, very helpful and patient to complete the website to how we wanted it. We have gone back to Life's a Glitch for updates on our website, they respond quickly and get our updates done fast. It has been a pleasure working with them. Very pleased with their work.
  
 
 
      Posted on Google  
   
   Pat Milne 
 
 
 
 Trustindex verifies that the original source of the review is Google.  Life's a Glitch has looked after the computers at my work and home for over 5 years. Whether it is sourcing and installing a new computer, maintaining software, or fixing issues as they arise, they take care of it. When Life's a Glitch has been called in the job is done quickly, done right the first time, and done at a reasonable price. I have recommended them without reservation to anyone that needs help with a computer issue.
  
 
 
  
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